Work with us… Duty Manager and Volunteer Coordinator

We’re recruiting for a number of seasonal posts at the moment – with opportunities to work across the site from park wardens to catering assistants, take a look at the National Trust job site to see all of the latest vacancies!

One of the roles we’re looking to fill is the Duty Manager and Volunteering Coordinator role. This has been filled by Rachel this past year and she tells you a bit more about the job…

Our Duty Manager needs to be ready for anything... Inc flooded cellars!

Our Duty Manager needs to be ready for anything… Inc flooded cellars!

“Working at Charlecote has been an eye opening and wonderful experience for me.  I’d never worked outdoors before and yet loved going for walks and being in the country.  Having now working for the National Trust I could never go back to just sitting at a desk in an office all the time.  My role is very varied and no day is ever the same so when asked to write about my role I thought I’d give you some of my highlights.

Being there for the visitors is key and being a trained first aider I have felt fully prepared for any eventuality that have arisen.  I’m a calm person which is essential for fire evacuations and alarms that occasionally go off on site.  It doesn’t happen very often and frequently the cause is a spider or a cobweb.  Talking to the public everyday at work is interesting to find out what they love about Charlecote but also being there if they need any assistance with finding out where things are onsite or information on upcoming events.
Rachel has been helping the House Elves pack up the house for rewiring

Rachel has been helping the House Elves pack up the house for rewiring

We have our regular visitors at Charlecote, and a lovely local couple come every week to train guide dogs, their current one being Harriet.  Having known them for the last 8 months, its always been a delight whenever they come to Charlecote for a visit to train Harriet and take her for a walk as we only allow assistance dogs onsite.  Its the perfect place, or so they tell me, to let Harriet work with the deer and sheep, the park and gardens with different surfaces underfoot, the outbuildings and different smells in the kitchen. However Harriet has now gone to the Guide Dogs School but not without coming to Charlecote to say goodbye first!
I’ve worked along with the rest of the team on some incredible events in the last year including the NGS Gardens open day with Judi Dench, parking Julian Fellowes in the car park and lots of visits from RSC actors such as Siobhan Redmond.  We have had several car rallies including steam cars which involved setting up hoses for them to refill, newlyweds coming to Charlecote for their wedding photos and a very busy schools cross country running event.
Kitchen 005Charlecote Park has an amazing group of volunteers in all departments and working with them is always a pleasure.   I’ve covered the house volunteers breaks which has meant knowing a bit about the rooms and the contents, luckily there is a room folder that helps for each room but my knowledge now is far greater than it was before.  Making sugar mice and welsh cakes in the Victorian kitchen with the volunteer cooks always makes my mouth water and makes me hungry.
I’ve spent a lot of time helping the house elves with packing up the house whilst the show rooms have been rewired.  I have been very lucky to be able to handle objects up close, packing books in the library, rolling carpets, cleaning and moving furniture, putting up scaffolding and protecting the objects that are really important to Charlecote.
Rachel helping with tower scaffolding in the Library...

Rachel helping with tower scaffolding in the Library…

Locking up the house and grounds is one of my daily highlights with only staff onsite and having the place to myself I always feel really lucky to work at such an amazing special place and to be part of a team that really looks out and supports each other.  I will miss working here so much and know I will come back to visit often.”

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